Our Shipping Policy
Shipping Policy
We’re proud to offer Free U.S. Shipping on all orders. Our goal is to deliver your items safely and on time while keeping you informed every step of the way.
Processing & Handling Time
Orders are typically processed and packaged within 1–3 business days after payment is confirmed.
Once your order has shipped, you’ll receive a confirmation email with tracking information.
Orders placed on weekends or holidays will begin processing on the next business day.
Estimated Delivery Time
We partner with trusted logistics providers to ensure reliable delivery. Standard transit times are:
United States: 7–15 business days
Other countries: 10–25 business days
Peak seasons or holidays: Please allow extra time for processing and carrier delays.
Most U.S. orders arrive within about a week, but delivery times can vary depending on your location and carrier performance.
Shipping Costs
United States: Always Free Standard Shipping.
International Orders: Shipping rates are calculated at checkout based on destination and package weight.
Expedited or express delivery options (when available) will display at checkout with corresponding fees.
Tracking Your Order
You’ll receive an email with your tracking number once your order has shipped. Tracking updates may take 1–3 business days to appear after dispatch.
If your tracking link shows no movement after 7 days, please contact our support team for assistance.
Incorrect or Incomplete Addresses
Please double-check your address before completing checkout.
We are not responsible for orders delayed or lost due to:
- Incorrect or incomplete addresses
- Unavailable recipients or missed delivery attempts
- Refusal of delivery
If a package is returned to our warehouse because of an address issue, reshipping fees may apply.
Split Shipments
For faster service, your order may be shipped in multiple packages if items are stocked at different warehouses. Each package will have its own tracking number.
Delays & Customs
We strive to meet all estimated delivery times; however, occasional delays may occur due to:
Weather conditions
Customs inspections
Carrier backlogs or public holidays
If your order is significantly delayed, please reach out — we’ll work to resolve the issue quickly.
Lost or Stalled Shipments
If tracking shows no updates for more than 45 days (U.S.) or 60 days (international), you may request a reshipment or refund, following our Return & Refund Policy.
Need Help?
If you have any questions about shipping, tracking, or delivery timelines, our support team is here to help.
Contact us anytime via email or through our website’s contact form — we’ll respond as soon as possible.
support@roomwiseshop.com